Dr Hunter Bowen is warm, approachable, and compassionate. He translates complicated issues into everyday language to help clients receive meaningful answers.
Clients appreciate Dr Bowen’s relatability and sense of humor. He works to understand their concerns and limitations. Dr Bowen then offers clients a treatment plan that is practical and gives pets the best quality of life.
His specialty is dentistry and he’s a crusader against heartworm disease. Dr Bowen manages Firehouse’s externship program and mentors veterinary students. He also represents Central Texas on the Board of Directors of the Texas Veterinary Medical Association.
As Medical Director, he motivates the team with his calm leadership style, optimism, and infectious laugh. He guides his team to have fun and enjoy their work, even during the most stressful days.
Dr Bowen earned his bachelor’s degree in biology from Trinity University and his Doctor of Veterinary Medicine from Texas A&M. He enjoys spending time with his family and friends, often while cooking, hiking, and camping. He has two children, Will and Max, and his pets include a heeler mix named Roy, a mixed breed dog named Dawson, and a shorthaired cat named Josie.
Dr Rebecca Davies believes strong communication is the key to understanding pets’ lives. It’s how she provides the best preventive care and treatment.
She uses Fear Free techniques, treats, and positive reinforcement to ensure pets feel at ease during check-ups. She knows that when clients and pets are comfortable, she can learn about the issues affecting pets, assess lifestyle and behavioral patterns, and find the best treatment plan.
Dr Davies takes the time to teach clients about better pet dental health. If a pet needs it, she specializes in treating painful and infected teeth. She is also interested in cytology.
Dr Davies participates in continuing education and often attends national conferences. She received her Biology degree at the University of Texas at Austin. She earned her DVM at Texas A&M University.
In her free time, Dr Davies spends time cooking with her family and enjoying the outdoors. She has 4 pets of her own: Doc, a collie/retriever mix; Miss Piggy, a bull terrier; and cats Beaux and Annie Rebel, both Abyssinians.
For Dr Sara Moreman, education is a vital part of veterinary care. She wants clients to understand their pets’ medical conditions and treatment plans so they feel informed and empowered to make choices for their pets.
Dr Moreman understands how stressful veterinary visits can be. When pets come to see her, she offers a soothing, gentle touch to put pets at ease. She treats each pet as if they were her own, tailoring advice for individual situations, and considers all available options. She is particularly interested in dermatology and enjoys helping to ease allergies.
As part of her veterinary training, Dr Moreman spent time in South Africa treating wildlife. She also volunteered with World Vets in Nicaragua, spaying and neutering stray populations of dogs and cats. While in Central America, she also gave medical treatment to local livestock.
Dr Moreman completed undergraduate studies at Texas State University, graduating Summa Cum Laude. She received her DVM from Texas A&M College of Veterinary Medicine in 2019, graduating Cum Laude. She is the proud momma of a Belgian Malinios/Plott Hound mix named Autumn and a Corgi named Sophie. She also loves baseball and live music.
Dr Brianna Armstrong believes veterinary visits should be as fun as a play date or a walk to the park! Yet, she also understands that check-ups aren’t always a relaxing experience for pets. So, she uses Fear Free tactics to create a friendly, calm, and inviting environment for cats and dogs.
She is passionate about facilitating the human-animal bond. She does this through client education and prioritizing a positive in-hospital experience.
Dr Armstrong understands the importance of clear communication to ensure her patient’s health and well-being.
She has a special interest in animal behavior. She also focuses on continuing education to stay current about the newest veterinary technology and medical advancements.
Originally from New Orleans, Dr Armstrong got to Texas as quickly as she could. She received her undergraduate degree and her veterinary degree from Texas A&M University. When not caring for patients, Dr Armstrong spends time exercising, painting, and enjoying game nights with her husband, Tim. Their pets include an orange tabby named Xiomara and a grey tabby named Rogelio.
Dr Sean Quintana’s three pillars for ideal veterinary care are partnership, transparency, and education. He partners with clients to create plans designed for each pet’s unique needs and aims to explain the “why” behind a treatment or test.
Clients appreciate his ability to explain complicated problems. Dr Quintana enjoys teaching about lab work, vaccinations, and preventive medications so pets can live a happy and healthy life. He also uses Fear Free tactics to create a stress-free experience for patients.
Dr Quintana has a special interest in animal behavior, especially after behavior modification helped his own dog, Moose (a boxer/Lab mix). He attends continuing education classes to stay up to date on veterinary specialties.
Dr Quintana received a BS in Biochemistry from Oklahoma State University and earned his Doctor of Veterinary Medicine from Texas A&M University. On weekends, he spends time with friends and family, exercises, and loves college football. He is partial to dogs, as their unconditional love and loyalty is unmatched by any other creature.
Dr Betsy Garza takes time to understand each pet’s unique needs. She provides lots of treats while working with pets to ensure they stay comfortable and happy. Clients appreciate Dr Garza’s approachable personality and thorough check-ups. She explains the importance of routine visits to keep pets healthy. She collaborates with her clients, developing the best treatment plan for each pet.
To keep her skills current, Dr Garza attends continuing education classes and reviews current research. Because veterinary medicine is always changing, she follows trends in the field and collaborates with other doctors. She is proficient in advanced soft tissue surgery and routine procedures. Dr Garza goes above and beyond to manage her patient’s pain and ensure comfort at all life stages.
Dr Garza received her business degree from Texas A&M Business School. She then attended Concordia University and the University of Texas for Pre-Vet studies. She earned her DVM from Texas A&M, where she was president of her veterinary class, in the Phi Zeta honor society, and graduated at the top of her class. When not working, Dr Garza enjoys spending time with her husband Greg, her children Wells and Evelyn, and her Labrador Retriever Rhodes.
Haley believes that offering outstanding customer service fosters lasting relationships with clients and their furry kids! She always puts pets first and treats them like part of her family.
Haley brings exceptional leadership skills and attention to detail to her role as hospital manager of Firehouse Round Rock. These strengths were developed during her 12+ years of military experience in the United States Army and during a tour to Afghanistan in support of Operation Enduring Freedom. Clients love her friendly demeanor and compassion. Her team loves her resiliency and go-get-em attitude.
Haley was raised in Taylors, South Carolina with her grandparents. She attended the University of South Carolina from 2006-2009 to study Pre-Veterinary Medicine before enlisting in the United States Army. In her free time. Haley is an avid gamer and loves anything scary. On the weekends, you will find her at local gaming bars or enjoying brunch in Austin! She currently lives in Austin with her partner, Troy, and 3 dogs (Ganon, Nintendo, and Chewbacca).
Tristan makes veterinary visits easier for clients and patients by practicing Fear Free methods and collaborating with clients to come up with a plan that is in the best interest of their pet. Clients appreciate her positive attitude and vast knowledge, as well as her ability to understand pets’ body language and adapt her treatment to make pets more comfortable. Tristan takes time to learn each individual pet and form lasting relationships with clients. She is always willing to jump in where needed—whether that is assisting with surgery, administering medication, collecting lab samples, and ensuring that each patient is comfortable and that their needs are being met.
Tristan attended Vista College in Lubbock, TX, where she received her Associate of Applied Science in Veterinary Technology. In addition to her schooling, she stays current on her job skills by practicing her skills daily, and learning from her coworkers and veterinarians. She shares her heart with her pets: Brody (pictured) and Lacy, Australian Cattle dogs, and Kelli Grace, a Calico cat. In her free time, she likes to relax with her friends and family, go shopping, and do crafts.
Jessica keeps Firehouse’s core values central to each appointment, focusing on patient care and comfort, client education, and compassionate treatment. Her knowledgeable and personable approach, as well as Fear Free techniques, helps patients and clients feel comfortable. Jessica began her pet care career ten years ago as a kennel technician and quickly fell in love with the trade. She continues to grow and learn at every opportunity so that she can further enhance her level of care. Since the veterinary medicine field is constantly changing, Jessica attends continued education courses, research trends, and works with the veterinarians to understand cases.
When not working, Jessica loves attending live music shows and car shows. Otherwise, she snuggles up at home with her rescue pack: Mona, an American Bulldog; Tank, an American Staffordshire Terrier; and her three cats: GIR, Gaz, and Loki. Her top three favorite pets to work with are dogs, cats, and fish.
Lauren enjoys the fast-paced environment of working in veterinary medicine and learning the skills necessary to care for our patients. Her favorite part of being a vet tech is having a positive impact on clients and pets by providing exceptional service!
Lauren knew from a young age that she wanted to work with animals, and she never changed her mind! Growing up, she was constantly surrounded by all things four-legged and furry. She was involved in 4-H (showing and raising livestock), which gave her the confidence to pursue her dream of working in veterinary medicine.
In her free time, she loves spending quality time with her husband, Travis, and their son, Dominik. Football and barbecue are a family favorite, so every weekend, there’s plenty of good food and a game of catch in the backyard! She also has four furry family members: an Australian Shepherd (Lance), an American Akita (Magnus), a heeler mix (Suki), and a shorthair tabby (Gidget).
Morgan treats each patient with care and patience. He believes in establishing bonds with clients and pets to help provide the best care. He educates clients on treatment plans, procedures, and prevention so that they can make informed decisions for their pets.
Morgan also spends time at the emergency clinics so that he can practice his skills. It is important to him that pets have a stress-free visit, so he utilizes Fear Free techniques. Morgan brings years of emergency care experience to Firehouse.
Clients appreciate Morgan’s easy-going personality and thorough approach to patient care. He has a soft spot for senior dogs, and his wish is to have a house full of senior dogs if he could. Currently, he has Rex, a senior Chihuahua mix; Chihuahuas Opie, a senior; and Vader, an adult. Outside of work, he enjoys hiking and fishing with his wife and son. He is also a youth pastor at his church, so he spends a lot of his time with his youth group.
Maria understands that each patient is different, so she takes the time to recognize what each patient needs to feel comfortable and secure. Her goal is to ensure the best possible care and wellbeing of each pet. Clients appreciate her patient demeanor, positive attitude, and sense of humor. She is an active learner and always seeks opportunities to improve herself and her ability to provide care. Her goal is to be one day be a veterinarian.
Maria recently received her undergraduate degree in Animal Science from the University of Wisconsin Madison. She brings to Firehouse her experience working in large animal hospitals, emergency rooms, critical care units, shelters, and wildlife rehabilitation. After working with Dane County Humane Society to care for ill, injured, and orphaned wildlife, she found a passion for caring for all animals, but especially wildlife. She shares her home with Mufasa, her rescue Himalayan/Maine Coon mix; Mort, a rescue pug; and Nagaina, a Kenyan Sand Boa.
Clients appreciate Thai’s easy-going, patient, and empathetic approach to patient care. Because she treats every patient like her own family, she is able to create a positive and trusting rapport with clients, making veterinary visits easier for both client and patient. She believes in transparent, thorough communication and providing clients with the knowledge and resources they need to make the best decisions for their pet’s treatment. Thai brings almost ten years of experience to Firehouse but appreciates that she is still able to learn new things every day to help her better care for pets.
Thai received her Bachelor’s Degree in Criminal Justice: Forensic Science from American Intercontinental University. Her hobbies include working out, training for obstacle course racing, hiking, and cooking (and eating) delicious food. She and her husband, Alan, share their home with their two dogs: Meka, a Poodle, and Gambit, a Siberian Husky; their rescue cat, Fufu, an orange tabby; and Tortilla, a tortoise.
Ruben’s commitment to patient care begins before the pet even comes into the clinic. He prepares for each appointment ahead of time so that the appointment can go as smoothly as possible. This also allows him to ensure that each patient’s specialized needs are being met. Clients appreciate Ruben’s detailed communication skills, transparency, and thorough explanations of treatments. His proactive approach and ability to anticipate needs also help ensure that vet visits are easy and stress-free for pets. Currently, Ruben is working on becoming Fear Free certified and applies the skills he learns in training to each patient. He treats each animal like his own pet, advocating for their needs and patiently working with them to make the visit efficient and easy.
Ruben loves all animals but especially loves working with dogs and cats. A willing and eager student, he is constantly asking questions and shadowing his peers to continue to learn and improve his skills. In his free time, he enjoys creating art, sewing, thrifting, working on Photoshop, skateboarding, and completing his Fear Free certification. He also enjoys spending time with his two dogs: Dennis, a Yorkiepoo, and Beau, a Goldendoodle.
Bio coming soon!
Ed believes in educating clients through demonstration. He utilizes Fear-Free techniques to help patients feel safe. He’s also known to provide lots of love and treats. Clients appreciate that he is reliable and dedicated to his patients.
Ed attended the University of Texas in Arlington for communications. To continue learning, he shadows doctors and his peers and watches training videos.
Outside of work, he enjoys photography, 3D printing, and playing video games. He also spends time with his dogs: Harper (Schnoodle); Cooper (Beagle/Catahoula mix); and Trip, a Pitbull who is the love of Edward’s life.
Patience, compassion, and client education are Chelsey’s pillars for exceptional pet care. Chelsey is Fear Free certified, so she has many tricks to keep patients calm and content at visits. She believes in transparent treatment and working with her clients to create care plans together.
Chelsey loves educating clients on the importance of diagnostics. She uses easily understood language when explaining the “why” behind treatment plans. She knows that clients can make better decisions about their pet’s healthcare when they’re fully in the loop.
Chelsey’s skills include: drawing blood, placing catheters, monitoring surgery, and alternative therapy practices. She received a degree in Animal Science from Bel-Rea Institute of Animal Technology in Denver, CO. Chelsey is a Licensed Veterinary Technician in the states of Texas and Colorado.
Outside of work, Chelsey enjoys gardening, reading, and crafting. Her pets are Indie, a Pit Bull, and Blooper, a Boston Terrier/Husky/Pit Bull mix. She also has three chickens (Grita, Fanny, and Flora).
Jessica’s transparent, thorough, and detailed approach to pet care helps clients feel comfortable when they visit Firehouse. She loves to educate clients on preventative medication and lab work. Jessica’s goal is for all clients to leave with an understanding of the care their pet received at their visit. She also signposts with clients, allowing them to understand each step of the process and what to expect at their visit.
She is an animal advocate, using her position as a chance to be a voice for her patients. Jessica enjoys learning new skills and protocols. She adapts her care based on each patient’s individual needs.
Jessica attended Texas A&M, where she received a Bachelor of Animal Science degree. Currently, she is applying for veterinary school. She shares her home with three Chihuahua mixes, Canela, Pequena, and Jefe. On the weekends, she enjoys tending to her vegetable garden, playing video games, and exploring new hobbies.
Phoebe values transparency, communication, and preparation. Clients love that she is a compassionate animal caretaker. Her goals are to make pets as comfortable as possible during their visit and ensuring that she meets clients’ needs.
Phoebe helps patients live long, healthy lives by making visits a positive experience for pets. She studies each animal’s behavior and adjusts her approach accordingly. She enjoys collaborating with clients to provide the best, individualized care.
To keep her skills current, Phoebe continues to attend training sessions. She is skilled at finding tricky veins, allowing her to draw blood or place catheters on small, scared, or wiggly pets. Phoebe attended Texas A&M University and studied Biomedical Sciences. When not working, she loves to work out, spend time outside, and hang out with her husband. She also loves going on runs with her Border Collie, Jude. Her house is ruled by Nala, her cat.
Veterinary Technician Assistant
Alexandra understands pets, owners, and vet staff should be comfortable and secure. She uses Fear Free techniques for this reason. Her patient approach to pet care allows her to provide specific care for each patient.
Alexandra’s goal is to attend the Austin Community College veterinary technician program. Currently, she researches advances in veterinary care through YouTube videos and informational websites. A self-proclaimed cat lady, she loves all cats and is able to assist with scared or grumpy cats.
Outside of work, Alexandra enjoys doing puzzles and going out to eat, especially to Chuy’s. She also enjoys spending time with Nemo and Nashville (her bonded pair of cats). Along with her two cats, Alexandra also helps care for two goats, Marshmallow and Oreo.
Veterinary Technician Assistant
David makes sure that clients feel comfortable and understood throughout all phases of their pets’ care. He uses Fear Free methods and techniques. He also provides detailed information about preventions, yearly lab work, and medication so that clients leave feeling informed and prepared. David strives to provide the best possible care to each patient.
He is skilled at drawing blood, checking vitals, and securing pets in a safe, comfortable way. Each day, he practices his skills and learns techniques from the doctors and other team members.
Outside of work, he enjoys gaming and watching television.
Veterinary Technician Assistant
Rose believes in a compassionate approach to pet care. Her goal is to ensure that every pet who comes to Firehouse has the best possible care. She summarizes the treatment plan to clients in an easy-to-understand manner, and ensures they have all the information they need during their visit.
Rose is Fear Free Certified and uses a gentle approach when first meeting pets. She adjusts her care based on each pet’s needs and level of comfort. She loves that the Firehouse team is committed to providing the best care to pets.
As a current student, Rose can bring the skills she learns from her school to the hospital. She loves learning the why behind certain treatments, and then being able to help teach clients about treatments as well. She received her BS in Chemistry from St. Edward’s University and is now working on her Veterinary Technology degree at ACC Elgin. Her goal is to become a Licensed Veterinary Technician.
A self-proclaimed cat lover, Rose shares her heart with her three rescue cats: Vayda, Dusty, and Jordan. When not working, she enjoys reading, cooking new recipes, and spending time outdoors.
Veterinary Technician Assistant
A true animal lover, Aly finds fulfillment in helping pets every day. Clients appreciate her personable attitude and believe in a transparent approach when discussing veterinary care with clients.
Aly wants each pet to feel comfortable while at Firehouse. She provides head scratches, snacks, and positive reinforcement. She gets on the pet’s level as well, going slowly to ensure the pet doesn’t feel scared.
Her passion for animals began when she was a child, and she has worked in boarding facilities before coming to Firehouse. Currently, Aly is earning her Associate’s Degree at Austin Community College for General Studies in Pre-Health Sciences. Her goal is then focus on veterinary medicine/technology.
Aly shares her heart with Chase, her Corgi/Belgian Malinois mix, and Stanley, a Korat cat. When not working, she loves to go hiking, spend time with her pets, and sing.
Client Service Coordinator
Kenneth’s friendly and upbeat personality is a welcome addition to our team! His forward thinking makes visits easy for our patients and clients. and he strives to be a positive asset where he is needed most. With thoughtfulness, versatility, and creativity, Kenneth is eager to take on tasks to figure out how to help, as well as improve the workflow of the hospital.
When not at Firehouse, you can find him hanging out with his family or playing board games, Kenneth has two pets of his own, Dory ( blue betta fish) and Cookie, a poodle/schnauzer mix.
Client Service Coordinator
Hailey was born and raised in Nampa, Idaho and moved to Austin, Texas in 2016. She completed a degree in Public Health with an emphasis in Health Education and Promotion in 2018 and is excited to bring a special perspective to the veterinary world. Hailey is passionate about preventative medicine and empowering pet owners to learn more about keeping their pets happy and healthy.
With a background in customer service, she wants to do everything she can to make your visit simple and enjoyable. In her free time, Hailey enjoys reading and playing games with her friends. She has two cats, Rhaegar and Lila.
Client Service Coordinator
For Susie, showing compassion in every situation while going above and beyond for clients is the most important part of client care! She wants to make every visit as enjoyable as possible by providing high-quality customer service and unlimited pet cuddles.
Originally from Illinois, Susie came to Austin to raise her three beautiful children. Soon after, she started her career as a Veterinary Technician and discovered her passion for understanding animal behavior and providing first-rate pet care. After several years, she decided to transition to the role of CSC where she felt she could have a larger impact by establishing long-lasting bonds with clients. At Firehouse, Susie became an instant fit with her can-do attitude and sincerity.
In her free time, Susie enjoys spending time with her daughter (Hannah) and five pets (Derby, Chloe, Boo, Quincey, and Gambino). She also likes going to concerts, watching live music, and spending time with friends.
Client Service Coordinator
Abel’s positive attitude, sympathetic nature, and upbeat energy help him connect with clients. He believes communication and honesty are key when helping clients feel comfortable with their pets’ care, so he makes himself available to answer any questions clients may have. As someone who values education, he is constantly learning how to improve his care for pets and how to anticipate clients’ needs. He spends time studying changing veterinarian trends and learning from his peers. Abel strives to find the best solution for any situation, working with clients to create the best possible plan.
Abel studied Business and Marketing at Austin Community College. On the weekends, he likes to play games with his friends, relax with his family, or hang out with his four dogs: Loki, Sakura, Kiba, and Ruby.
Client Service Coordinator
Mark goes the extra mile to ensure clients and patients are comfortable, from before their appointment even begins. A true problem-solver, he will find a solution for clients’ questions or concerns. Mark educates himself with veterinary best practices. Clients appreciate his helpful and friendly demeanor.
Mark attended Le Cordon Bleu Texas Culinary Academy, where he received his BA in Culinary Arts. When not working, he loves to play board games; he and his husband are huge fans of Gloomhaven. He shares his heart with Rocket (a Lab/Great Pyrenees mix) and Chelsea (a Chihuahua).
Client Service Coordinator
Lili focuses on communication and compassion to ensure that clients feel welcome. To ensure patients receive top care, Lili collaborates with the entire veterinary team. She knows excellent care goes beyond the appointment. So, she communicates with her clients to ensure pets are doing well after their visits.
To stay current on her job skills, Lili seeks feedback from her coworkers and attends continued education classes. She also works to improve her communication skills.
While Lili loves all animals, cats are her favorite. She has two of her own: Piper, a Siamese, and Pipa, a Bengal. In her free time, she loves cuddling with her pets and watching movies. She also enjoys cooking and trying out new recipes.