Rebecca Davies, DVM
Medical Director

Dr Rebecca Davies believes strong communication is the key to understanding pets’ lives. It’s how she provides the best preventive care and treatment.

She uses Fear Free techniques, treats, and positive reinforcement to ensure pets feel at ease during check-ups. She knows that when clients and pets are comfortable, she can learn about the issues affecting pets, assess lifestyle and behavioral patterns, and find the best treatment plan.

Dr Davies takes the time to teach clients about better pet dental health. If a pet needs it, she specializes in treating painful and infected teeth. She is also interested in cytology.

Dr Davies participates in continuing education and often attends national conferences. She received her Biology degree at the University of Texas at Austin. She earned her DVM at Texas A&M University.

In her free time, Dr Davies spends time cooking with her family and enjoying the outdoors. She has six pets of her own: dogs Doc and Miss Piggy and cats Beaux, Annie, Kiwi, and CeCi.

Shakkal (she/her) brings her positive energy and deep background with people and their pets to her role as Hospital Manager. Before this, she was the original Resort Supervisor of Firehouse Pet Resort in Round Rock, a role she built and grew from the ground up. Shakkal began her career in veterinary medicine as a vet tech. 

As Hospital Manager, Shakkal uses her leadership skills to guide and support the team who cares for your pets. She is trained in Fear Free techniques that help calm cats and dogs. Her experience helps clients and patients feel supported during their visits, and she passes her knowledge to her team.

Shakkal is a native Texan. She earned a degree in Animal Science from Texas State University. When not working, she enjoys spending time with her fiancé and their beautiful daughter, Eliyah, hanging out with family and friends, eating out, dancing, watching movies, and volunteering to give back in her community. Shakkal grew up with dogs and now has a soft spot for cats, thanks to her first cat, Spotzy.

Sean Quintana, DVM
Veterinarian

Dr Sean Quintana’s three pillars for ideal veterinary care are partnership, transparency, and education. He partners with clients to create plans designed for each pet’s unique needs and aims to explain the “why” behind a treatment or test.

Clients appreciate his ability to explain complicated problems. Dr Quintana enjoys teaching about lab work, vaccinations, and preventive medications so pets can live a happy and healthy life. He also uses Fear Free tactics to create a stress-free experience for patients.

Dr Quintana has a special interest in animal behavior, especially after behavior modification helped his own dog, Moose (a boxer/Lab mix). He attends continuing education classes to stay up to date on veterinary specialties.

Dr Quintana received a BS in Biochemistry from Oklahoma State University and earned his Doctor of Veterinary Medicine from Texas A&M University. On weekends, he spends time with friends and family, exercises, and loves college football. He is partial to dogs, as their unconditional love and loyalty is unmatched by any other creature.

Betsy Garza, DVM
Veterinarian

Dr Betsy Garza takes time to understand each pet’s unique needs. She provides lots of treats while working with pets to ensure they stay comfortable and happy. Clients appreciate Dr Garza’s approachable personality and thorough check-ups. She explains the importance of routine visits to keep pets healthy. She collaborates with her clients, developing the best treatment plan for each pet.

To keep her skills current, Dr Garza attends continuing education classes and reviews current research. Because veterinary medicine is always changing, she follows trends in the field and collaborates with other doctors. She is proficient in advanced soft tissue surgery and routine procedures. Dr Garza goes above and beyond to manage her patient’s pain and ensure comfort at all life stages.

Dr Garza received her business degree from Texas A&M Business School. She then attended Concordia University and the University of Texas for Pre-Vet studies. She earned her DVM from Texas A&M, where she was president of her veterinary class, in the Phi Zeta honor society, and graduated at the top of her class. When not working, Dr Garza enjoys spending time with her husband Greg, her children Wells and Evelyn, and her Labrador Retriever Rhodes.

Tori Tran, DVM
Veterinarian

Dr Tori Tran is compassionate, empathetic, and believes in teamwork. She enjoys working closely with clients to discover each pet’s unique needs. Dr Tran is transparent about all options for each case and supports clients as they choose the best option. She loves collaborating with clients and getting to know each patient who comes into the hospital.

Dr Tran attended the University of Miami before getting her DVM at Iowa State University’s College of Veterinary Medicine. Dr Tran traveled to China to be certified in Veterinary Acupuncture through the Chi Institute. She loves incorporating those skills and techniques along with western veterinary medicine.

She has experience with exotics (rabbits, ferrets, reptiles, birds, and more), in addition to dogs and cats. She is currently working towards her Fear Free certification.

When not at the hospital, Dr Tran likes to stay active, go horseback riding, and spend time with her husband and baby. Otherwise, she can be found snuggling with her two rescues, Gatsby (Siamese mix), and Ace (three-legged Border Collie mix), as they cheer on the University of Miami football.

Brianna Demers, DVM
Veterinarian

Dr Brianna Demers (she/her) is a relationship builder who is passionate about fostering the human/animal bond and loves connecting with people and their pets. Dr Demers works with clients to develop a personalized plan that delivers optimal care for every patient.

Dr Demers knows veterinary visits can be scary for pets. So, she uses treats, cuddles, a soothing voice, and a pet’s body language to gauge their comfort level and adjust her approach. These techniques calm the most skeptical of pets.

Her passions include preventive care, internal medicine, and working with exotic companion pets. Dr Demers has traveled to a variety of locations to learn, volunteer, and offer her expertise: Nicaragua to care for livestock, cats, and dogs; South Africa to work with ranchers and conservationists; and, Florida to assist with manatees during annual health assessments.

She graduated from the University of Kentucky and Auburn College of Veterinary Medicine, both with magna cum laude honors. Dr Demers loves exploring Austin’s food, music, and nature. She has two chinchillas, brothers Guillermo (aka Gizmo) and Boba Fett. She also fostered and adopted a frisky, lovable Abyssinian cat named Bartok Marcel.

Ashlea Tenorio, DVM
Veterinarian

Client service is at the core of everything Dr Ashlea Tenorio (she/they) does. She finds joy in helping pet parents with their concerns and is passionate about providing a memorable, calm, and educational experience.

Clients appreciate that she is thorough and strives to find the best solutions for their pet’s needs. Dr Tenorio is always happy to explain her process and give recommendations so clients can make informed decisions.

Dr Tenorio enjoys working with exotic animals including birds, reptiles, and pocket pets. She is also Fear Free certified, which means she edits her approach to each pet based on breed and unique needs. For example, she’ll sit on the floor with dogs and use quiet spaces to keep cats calm and comfortable. Dr Tenorio also has an interest in cardiology and anesthesia.

Dr Tenorio received her Animal Science degree from West Texas A&M and her DVM from Texas A&M. She enjoys spending time with her family and exploring Austin. When it’s not blazing hot, she likes being outdoors and hiking. She has two dogs: Rosie, a chihuahua, and Snoopy, a rescue beagle. Her two cats are Luna and Emerie.

Glenn Haberle, BVM&S (Bachelor of Veterinary Medicine and Science)
Veterinarian

Maria
Veterinary Technician Supervisor

Maria understands that each patient is different, so she takes the time to recognize what each patient needs to feel comfortable and secure. Her goal is to ensure the best possible care and wellbeing of each pet. Clients appreciate her patient demeanor, positive attitude, and sense of humor. She is an active learner and always seeks opportunities to improve herself and her ability to provide care. Her goal is to be one day be a veterinarian.

Maria recently received her undergraduate degree in Animal Science from the University of Wisconsin Madison. She brings to Firehouse her experience working in large animal hospitals, emergency rooms, critical care units, shelters, and wildlife rehabilitation. After working with Dane County Humane Society to care for ill, injured, and orphaned wildlife, she found a passion for caring for all animals, but especially wildlife. She shares her home with Mufasa, her rescue Himalayan/Maine Coon mix; Mort, a rescue pug; and Nagaina, a Kenyan Sand Boa.

Alixandra
Veterinary Technician

Alixandra understands pets, owners, and vet staff should be comfortable and secure. She uses Fear Free techniques for this reason. Her patient approach to pet care allows her to provide specific care for each patient.

Alixandra continues to learn new skills to better care for patients and clients. Currently, she researches advances in veterinary care through YouTube videos and informational websites. A self-proclaimed cat lady, she loves all cats and is able to assist with scared or grumpy cats.

Outside of work, Alixandra enjoys doing puzzles and going out to eat, especially for brunch. She also enjoys spending time with Nemo and Nashville (her bonded pair of cats).

Celina
Veterinary Technician

Celina enjoys working with clients and their pets to create individualized plans for each pet’s unique needs. She understands that veterinary visits can be scary, so she adjusts her care to help everyone feel comfortable. She is Fear Free certified. Celina loves learning new skills and techniques so that she can continue to provide the best care for all the patients who come to Firehouse. A self-proclaimed cat lover, Celina worked as a Cat Adoption Counselor with Austin Pets Alive. She has two rescue cats of her own: Ajani and Maia. Ajani has anxiety and takes medication to help him feel more comfortable; Maia has asthma and needs to use an inhaler daily. Working with her cats has given Celina worthwhile experience in helping cats at the clinic who may have unique health or personality needs.

Celina is currently working towards becoming a licensed veterinary technician. She is enrolled at Austin Community College, working toward her Veterinary Technology degree. She received her Bachelor’s in Psychology from Baylor University. Her hobbies include reading romance novels and playing video games.

Shellie
Veterinary Technician

Shellie is a compassionate and empathetic advocate for each patient’s wellbeing. She is Fear Free certified and uses Fear Free techniques to keep pets comfortable during their visits. She reads a pet’s body language and adjusts her approach to keep visits fun and stress-free. Her primary goal is to keep pets happy and healthy by collaborating with pet owners. Shellie volunteers with Austin Pets Alive, working with small dogs who have behavior or medical issues.

Shellie has a Bachelor of Arts in Mass Communication and a Master of Fine Arts in Writing. She is currently enrolled at Austin Community College to get a degree in Veterinary Technology. She has a soft spot for cats thanks to her two rescue Siamese cats, Koda and Albus. Outside of work and school, Shellie enjoys reading, playing video games, and taking cycling and barre classes.

Zoe
Veterinary Technician

Zoe takes pride in helping pets feel their best. She wants clients to feel comfortable with their pets’ treatments at Firehouse. She collaborates with clients to make sure the process is as clear and stress-free as possible. Zoe’s positive attitude, active listening, and patient approach help clients and pets feel secure.

Zoe loves working with a variety of different pets. She is motivated by her ability to help sick and injured pets feel better. To keep pets comfortable, she uses Fear Free techniques and reads their body language. She has experience with anxious and reactive dogs.

Zoe is attending Austin Community College for an Associate’s of Applied Science Degree in Veterinary Technology. Her favorite thing in the world is her Catahoula leopard dog, Fender. When not working, she enjoys drawing, playing Dungeons and Dragons and video games, and writing fantasy stories.

Grant
Veterinary Technician

Grant’s goal is to ensure pets have a relaxing and stress-free visit. Clients appreciate his cheerful and hardworking attitude. He builds lasting relationships with clients and pets through his high level of care and commitment to keeping everyone safe and comfortable. Grant has worked in the animal field since 2022, including working at Firehouse Pet Resort. He enjoys learning new skills to help him provide the best care. He always has treats and affection to give to pets as well.

Grant has fostered kittens since he was young and has a soft spot for all cats, especially Siamese. While he currently doesn’t have any pets of his own, he shares his home with a corgi/Belgin Malinois mix, a scruffy mix breed dog, and a Russian blue cat. In his free time, he enjoys playing pickleball, drawing, playing video games, and discovering new music.

Tia
Veterinary Technician

Tia believes in the importance of the human/animal bond. She enjoys teaching clients about ways to help improve their pets’ health and happiness. Clients and pets love her upbeat, positive attitude.

Tia treats each patient like her own pet, providing the best possible care. She enjoys helping pets through surgical procedures. She has a soft spot for feline patients.

To keep her skills up-to-date, she attends training classes and learns new techniques online.

Tia shares her home with two pets: a cattle dog named Wednesday and an orange tabby cat named Jack. She enjoys spending time with her family and friends when she is not helping pets at the hospital.

Nicole
Veterinary Technician

Relationships are very important to Nicole. She keeps an open line of communication and collaborates with clients to keep veterinary visits transparent and stress-free. She loves getting to know clients and their pets. Nicole pays special attention to each pet’s individual needs. By using a Fear Free approach and reading body language, she keeps pets as comfortable and secure as possible.

When not helping pets live healthy, happy lives, Nicole enjoys roller skating, going on nature walks, and thrifting. She also likes to read and try out new restaurants or activities. Her walking partner is Cinnamon, her American pit bull terrier.

Danielle
Veterinary Technician

Danielle prioritizes client and patient comfort and care. Clients like her detailed communication and an empathetic approach. She treats everyone with respect and holds pet healthcare to the highest standard.

She treats each patient like an individual by getting to know their likes and needs. Danielle is a former firefighter and EMT, which allows her to stay calm in every situation. She is excited to combine her medical background with her love of animals to help pets live longer, healthier lives.

Danielle received her associate’s degree in Criminal Justice from Arapahoe Community College. She has a variety of pets, including two working dogs. Joker (German shorthaired pointer) is a detection dog, and Creedmoor (Belgian Malinois) competes with the Protection Sports Association. Her goal is for her and Joker to join a local search and rescue team. Danielle has experience with small animals, reptiles, fish, and birds, as well. She loves working with reptiles and currently has a bearded dragon named Finn. When not working with her dogs, she enjoys spending time outdoors, golfing, fishing, and playing softball.

Abel
Client Service Coordinator

Abel’s positive attitude, sympathetic nature, and upbeat energy help him connect with clients. He believes communication and honesty are key when helping clients feel comfortable with their pets’ care, so he makes himself available to answer any questions clients may have. As someone who values education, he is constantly learning how to improve his care for pets and how to anticipate clients’ needs. He spends time studying changing veterinarian trends and learning from his peers. Abel strives to find the best solution for any situation, working with clients to create the best possible plan.

Abel studied Business and Marketing at Austin Community College. On the weekends, he likes to play games with his friends, relax with his family, or hang out with his four dogs: Loki, Sakura, Kiba, and Ruby.

Mark
Client Service Coordinator

Mark goes the extra mile to ensure clients and patients are comfortable, from before their appointment even begins. A true problem-solver, he will find a solution for clients’ questions or concerns. Mark educates himself with veterinary best practices. Clients appreciate his helpful and friendly demeanor.

Mark attended Le Cordon Bleu Texas Culinary Academy, where he received his BA in Culinary Arts. When not working, he loves to play board games; he and his husband are huge fans of Gloomhaven. He shares his heart with Rocket (a Lab/Great Pyrenees mix) and Chelsea (a Chihuahua).

Lisa
Client Service Coordinator

Lisa has a patient and knowledgeable approach to client and patient care. She welcomes everyone who visits Firehouse with a warm smile and Fear Free greetings. As a Firehouse client-turned-employee, she understands the importance of creating a safe, welcoming environment for pets and people.

Lisa has worked in veterinary and animal care since high school. Her specialty is helping reactive dogs feel more comfortable and confident. She loves helping pets feel secure at the vet – through treats, training, Happy Visits, and using Fear Free techniques.

Lisa shares her heart with her husband and three dogs – Ellie (a Boxer/Hound mix), Rigby (American Pit Bull Terrier/German Shepherd mix), and Remus (Pomeranian). Outside of work, she loves training and competing with her dogs in dog sports like Dock Diving, Fast CAT, and Scentwork. She and her husband also love trying out different dog-friendly establishments around Austin.

Liz
Client Service Coordinator

Liz (she/her) is passionate about being a voice for pets. She loves working with clients to provide personalized, top-tier care for patients. By using active listening skills and asking relevant questions, she gets to know people and their pets and their individual needs. Clients appreciate that Liz is detailed, empathetic, and transparent. She wants clients to be involved in their pets’ care and takes time to educate clients about overall health needs, lab work, and vaccines. To keep pets comfortable, Liz uses positive reinforcement and Fear Free techniques.

Liz shares her home with her wife, Mac, their two dogs, Oakley (a miniature dachshund) and Denali (a Siberian Husky), and their Maine Coone cat, Toothless. Denali and Toothless are blood donors who have saved many pets’ lives. When not working, Liz likes attending happy hours, EDM music festivals, and drag shows. She has a special bond with dachshunds.

Jettie
Client Service Coordinator

Jettie (he/him) understands that collaboration and teamwork are important for clients (and pets) to have a stress-free, productive veterinary visit. He works with clients to help mitigate stress, answer questions, and make appointments as smooth and easy as possible. Clients appreciate Jettie’s genuine love and concern for their pets.

Jettie greets pets calmly, setting the right tone for the rest of their visit. He helps nervous pets acclimate to the hospital prior to their appointment so that their visit can be successful.

Jettie shares his home with his three pets: Ginger, a rescue pit bull; and Fiona and Aria, rescued tabby cats. He and Ginger love to go hiking, but Jettie is happy just being outdoors.

Kelly
Client Service Coordinator

Kelly’s efficient and dependable approach to client and patient care helps make veterinary visits smooth and stress-free. She ensures clients have the perfect place to wait with their pets and that appointments stay on schedule. She is always happy to answer questions and provide more information for clients. Kelly is working on her Fear Free certification.

In her free time, Kelly loves to get lost in a good book. Her pets include Phoenix, a dalmatian/border collie mix; Van Helsing a pit bull/Great Dane mix; Ember, a boxer mix; and two cats, Amara Wild Rose and Olivia Cupcake.

Jordyn (he/him) connects to clients by listening to their concerns and talking them through each phase of their pets’ care. He is always willing to do whatever clients need, whether that’s helping with treatments, answering questions, or comforting their pets. He wants veterinary visits to be as easy and comfortable as possible.

Jordyn spends time with new clients and patients to help them acclimate to Firehouse. His goal is to provide the best experience, keeping patients and clients happy. He uses Fear Free techniques because he believes that keeping each pet comfortable and safe improves their long term wellbeing.

Jordyn and his fiancé share their home with their energetic dog, Lilo. She is a mix of German shepherd, golden retriever, pit bull, and cattle dog.