Medical Director

Dr Hunter Bowen is warm, approachable, and compassionate. He translates complicated issues into everyday language, so clients get meaningful answers.

Clients appreciate his relatability and sense of humor. He takes client concerns and turns them into practical treatment plans to give pets the best quality of life.

His specialty is dentistry, and he’s a crusader against heartworm disease. Dr Bowen manages Firehouse’s externship program and mentors veterinary students. He also represents Central Texas on the Board of Directors of the Texas Veterinary Medical Association.

As Medical Director, he motivates the team with his calm leadership style, optimism, and infectious laugh. He guides his team to have fun and enjoy their work, even during the most stressful days.

Dr Bowen earned his bachelor’s degree in biology from Trinity University and his DVM from Texas A&M. He enjoys spending time with his family and friends, often while cooking, hiking, and camping. He has two children, Will and Max, and his pets include a mixed-breed dog named Dawson and a shorthaired cat named Josie.

Hospital Manager

Haley believes that offering outstanding customer service fosters lasting relationships with clients and their furry kids! She always puts pets first and treats them like part of her family.

Haley brings exceptional leadership skills and attention to detail to her role as hospital manager of Firehouse Round Rock. These strengths were developed during her 12+ years of military experience in the United States Army and during a tour to Afghanistan in support of Operation Enduring Freedom. Clients love her friendly demeanor and compassion. Her team loves her resiliency and go-get-em attitude.

Haley was raised in Taylors, South Carolina with her grandparents. She attended the University of South Carolina from 2006-2009 to study Pre-Veterinary Medicine before enlisting in the United States Army. In her free time. Haley is an avid gamer and loves anything scary. On the weekends, you will find her at local gaming bars or enjoying brunch in Austin! She currently lives in Austin with her partner, Troy, and 3 dogs (Ganon, Nintendo, and Chewbacca).

Veterinarian

Dr Rebecca Davies believes strong communication is the key to understanding pets’ lives. It’s how she provides the best preventive care and treatment.

She uses Fear Free techniques, treats, and positive reinforcement to ensure pets feel at ease during check-ups. She knows that when clients and pets are comfortable, she can learn about the issues affecting pets, assess lifestyle and behavioral patterns, and find the best treatment plan.

Dr Davies takes the time to teach clients about better pet dental health. If a pet needs it, she specializes in treating painful and infected teeth. She is also interested in cytology.

Dr Davies participates in continuing education and often attends national conferences. She received her Biology degree at the University of Texas at Austin. She earned her DVM at Texas A&M University.

In her free time, Dr Davies spends time cooking with her family and enjoying the outdoors. She has 4 pets of her own: Doc, a collie/retriever mix; Miss Piggy, a bull terrier; and cats Beaux and Annie Rebel, both Abyssinians.

Veterinarian

For Dr Sara Moreman, education is a vital part of veterinary care. She wants clients to understand their pets’ medical conditions and treatment plans so they feel informed and empowered to make choices for their pets.

Dr Moreman understands how stressful veterinary visits can be. When pets come to see her, she offers a soothing, gentle touch to put pets at ease. She treats each pet as if they were her own, tailoring advice for individual situations, and considers all available options. She is particularly interested in dermatology and enjoys helping to ease allergies.

As part of her veterinary training, Dr Moreman spent time in South Africa treating wildlife. She also volunteered with World Vets in Nicaragua, spaying and neutering stray populations of dogs and cats. While in Central America, she also gave medical treatment to local livestock.

Dr Moreman completed undergraduate studies at Texas State University, graduating Summa Cum Laude. She received her DVM from Texas A&M College of Veterinary Medicine in 2019, graduating Cum Laude. She is the proud momma of a Belgian Malinios/Plott Hound mix named Autumn and a Corgi named Sophie. She also loves baseball and live music.

Veterinarian

Dr Sean Quintana’s three pillars for ideal veterinary care are partnership, transparency, and education. He partners with clients to create plans designed for each pet’s unique needs and aims to explain the “why” behind a treatment or test.

Clients appreciate his ability to explain complicated problems. Dr Quintana enjoys teaching about lab work, vaccinations, and preventive medications so pets can live a happy and healthy life. He also uses Fear Free tactics to create a stress-free experience for patients.

Dr Quintana has a special interest in animal behavior, especially after behavior modification helped his own dog, Moose (a boxer/Lab mix). He attends continuing education classes to stay up to date on veterinary specialties.

Dr Quintana received a BS in Biochemistry from Oklahoma State University and earned his Doctor of Veterinary Medicine from Texas A&M University. On weekends, he spends time with friends and family, exercises, and loves college football. He is partial to dogs, as their unconditional love and loyalty is unmatched by any other creature.

Veterinarian

Dr Betsy Garza takes time to understand each pet’s unique needs. She provides lots of treats while working with pets to ensure they stay comfortable and happy. Clients appreciate Dr Garza’s approachable personality and thorough check-ups. She explains the importance of routine visits to keep pets healthy. She collaborates with her clients, developing the best treatment plan for each pet.

To keep her skills current, Dr Garza attends continuing education classes and reviews current research. Because veterinary medicine is always changing, she follows trends in the field and collaborates with other doctors. She is proficient in advanced soft tissue surgery and routine procedures. Dr Garza goes above and beyond to manage her patient’s pain and ensure comfort at all life stages.

Dr Garza received her business degree from Texas A&M Business School. She then attended Concordia University and the University of Texas for Pre-Vet studies. She earned her DVM from Texas A&M, where she was president of her veterinary class, in the Phi Zeta honor society, and graduated at the top of her class. When not working, Dr Garza enjoys spending time with her husband Greg, her children Wells and Evelyn, and her Labrador Retriever Rhodes.

Veterinarian

Dr Tori Tran is compassionate, empathetic, and believes in teamwork. She enjoys working closely with clients to discover each pet’s unique needs. Dr Tran is transparent about all options for each case and supports clients as they choose the best option. She loves collaborating with clients and getting to know each patient who comes into the hospital.

Dr Tran attended the University of Miami before getting her DVM at Iowa State University’s College of Veterinary Medicine. Dr Tran traveled to China to be certified in Veterinary Acupuncture through the Chi Institute. She loves incorporating those skills and techniques along with western veterinary medicine.

She has experience with exotics (rabbits, ferrets, reptiles, birds, and more), in addition to dogs and cats. She is currently working towards her Fear Free certification.

When not at the hospital, Dr Tran likes to stay active, go horseback riding, and spend time with her husband and baby. Otherwise, she can be found snuggling with her two rescues, Gatsby (Siamese mix), and Ace (three-legged Border Collie mix), as they cheer on the University of Miami football.

Veterinarian

Dr Brianna Demers (she/her) is a relationship builder who is passionate about fostering the human/animal bond and loves connecting with people and their pets. Dr Demers works with clients to develop a personalized plan that delivers optimal care for every patient.

Dr Demers knows veterinary visits can be scary for pets. So, she uses treats, cuddles, a soothing voice, and a pet’s body language to gauge their comfort level and adjust her approach. These techniques calm the most skeptical of pets.

Her passions include preventive care, internal medicine, and working with exotic companion pets. Dr Demers has traveled to a variety of locations to learn, volunteer, and offer her expertise: Nicaragua to care for livestock, cats, and dogs; South Africa to work with ranchers and conservationists; and, Florida to assist with manatees during annual health assessments.

She graduated from the University of Kentucky and Auburn College of Veterinary Medicine, both with magna cum laude honors. Dr Demers loves exploring Austin’s food, music, and nature. She has two chinchillas, brothers Guillermo (aka Gizmo) and Boba Fett. She also fostered and adopted a frisky, lovable Abyssinian cat named Bartok Marcel.

Veterinary Technician

Maria understands that each patient is different, so she takes the time to recognize what each patient needs to feel comfortable and secure. Her goal is to ensure the best possible care and wellbeing of each pet. Clients appreciate her patient demeanor, positive attitude, and sense of humor. She is an active learner and always seeks opportunities to improve herself and her ability to provide care. Her goal is to be one day be a veterinarian.

Maria recently received her undergraduate degree in Animal Science from the University of Wisconsin Madison. She brings to Firehouse her experience working in large animal hospitals, emergency rooms, critical care units, shelters, and wildlife rehabilitation. After working with Dane County Humane Society to care for ill, injured, and orphaned wildlife, she found a passion for caring for all animals, but especially wildlife. She shares her home with Mufasa, her rescue Himalayan/Maine Coon mix; Mort, a rescue pug; and Nagaina, a Kenyan Sand Boa.

Veterinary Technician

Ruben’s commitment to patient care begins before the pet even comes into the clinic. He prepares for each appointment ahead of time so that the appointment can go as smoothly as possible. This also allows him to ensure that each patient’s specialized needs are being met. Clients appreciate Ruben’s detailed communication skills, transparency, and thorough explanations of treatments. His proactive approach and ability to anticipate needs also help ensure that vet visits are easy and stress-free for pets. Currently, Ruben is working on becoming Fear Free certified and applies the skills he learns in training to each patient. He treats each animal like his own pet, advocating for their needs and patiently working with them to make the visit efficient and easy.

Ruben loves all animals but especially loves working with dogs and cats. A willing and eager student, he is constantly asking questions and shadowing his peers to continue to learn and improve his skills. In his free time, he enjoys creating art, sewing, thrifting, working on Photoshop, skateboarding, and completing his Fear Free certification. He also enjoys spending time with his two dogs: Dennis, a Yorkiepoo, and Beau, a Goldendoodle.

Veterinary Technician

Averi’s outgoing and bubbly personality invites clients to feel comfortable and supported. She loves getting to know clients and their pets as they join the Firehouse family. She also enjoys sharing her own stories of pet ownership to build trust and relationships.

Averi follows a Fear Free philosophy. She greets patients on their level and lets them get comfortable before beginning treatments. She is patient, empathetic, and gives her all to every patient. No matter what the pet needs, Averi does her best to provide the best possible care.

Nicknamed the “Rad Queen,” Averi is skilled at taking x-rays on pets. She also specializes in training new team members. To keep her skills current, she researches new ways to provide comfortable treatment to patients.

While Averi loves all animals, she has a soft spot for Whippets and Dobermans. When not working, she loves to be outdoors, especially in the water. She also enjoys hanging out with her family, which includes Misha, her Border Collie, and Keanu Reeves, a Whippet.

Veterinary Technician

Patience, compassion, and client education are Chelsey’s pillars for exceptional pet care. Chelsey is Fear Free certified, so she has many tricks to keep patients calm and content at visits. She believes in transparent treatment and working with her clients to create care plans together.

Chelsey loves educating clients on the importance of diagnostics. She uses easily understood language when explaining the “why” behind treatment plans. She knows that clients can make better decisions about their pet’s healthcare when they’re fully in the loop.

Chelsey’s skills include: drawing blood, placing catheters, monitoring surgery, and alternative therapy practices. She received a degree in Animal Science from Bel-Rea Institute of Animal Technology in Denver, CO. Chelsey is a Licensed Veterinary Technician in the states of Texas and Colorado.

Outside of work, Chelsey enjoys gardening, reading, and crafting. Her pets are Indie, a Pit Bull, and Blooper, a Boston Terrier/Husky/Pit Bull mix. She also has three chickens (Grita, Fanny, and Flora).

Veterinary Technician

Alixandra understands pets, owners, and vet staff should be comfortable and secure. She uses Fear Free techniques for this reason. Her patient approach to pet care allows her to provide specific care for each patient.

Alixandra’s goal is to attend the Austin Community College veterinary technician program. Currently, she researches advances in veterinary care through YouTube videos and informational websites. A self-proclaimed cat lady, she loves all cats and is able to assist with scared or grumpy cats.

Outside of work, Alixandra enjoys doing puzzles and going out to eat, especially to Chuy’s. She also enjoys spending time with Nemo and Nashville (her bonded pair of cats). Along with her two cats, Alixandra also helps care for two goats, Marshmallow and Oreo.

Veterinary Technician

David makes sure that clients feel comfortable and understood throughout all phases of their pets’ care. He uses Fear Free methods and techniques. He also provides detailed information about preventions, yearly lab work, and medication so that clients leave feeling informed and prepared. David strives to provide the best possible care to each patient.

He is skilled at drawing blood, checking vitals, and securing pets in a safe, comfortable way. Each day, he practices his skills and learns techniques from the doctors and other team members.

Outside of work, he enjoys gaming and watching television.

Veterinary Technician

Crissty creates lasting relationships with clients and patients through her thorough, patient approach to care. She loves to educate clients. She walks them through the entire appointment, answers questions and provides details about the processes, and explains why the doctor recommends certain treatments. Crissty collaborates with clients to find out the best treatment plan for their pet.
Crissty loves getting to know each pet who comes into the hospital as well. She provides love and treats to pets when they come in for their appointments, to keep them comfortable. She reads their body language and adjusts her care based on the pets’ needs. Crissty enjoys running lab work and checking blood work in the hospital and is skilled at collecting blood samples in a safe, pain-free way.
Currently enrolled at Austin Community College, Crissty is working toward her Associates of Applied Science Degree in Veterinary Technology. To keep her skills current, she practices the things she learns in the classroom, as well as watching videos and researching processes online. Crissty is Fear Free certified.

When not at work or school, Crissty loves playing PC games with her friends. She and her family love rescuing black cats, since they are typically less likely to be adopted. They currently have seven cats: Spooky, Drax, Taemin, Beebles, Teddy Bear, Kylo Ren, and Momo. Crissty also has three parakeets (Sunny, Sky, and Storm), who love to listen to music.

Veterinary Technician

Ashley is a compassionate and collaborative technician. She ensures that clients feel supported and understood throughout their pet’s appointment. She actively listens and builds connections with clients. Through transparent communication and an empathetic approach, she can build strong relationships with clients and pets.

Ashley reads pets’ body language to judge their comfort level. This allows her to adjust her treatment style to accommodate each pet’s unique needs. She uses Fear Free techniques to make each pet feel comfortable. A self-proclaimed cat lady, Ashley is also able to help anxious cats feel calm during their visits. She is proficient in drawing blood, administering vaccines and medicine, and assisting in surgery.

She shares her heart with her two cats: Holden, a Highlander/Savannah mix, and Kovu, a Highlander. Ashley attended Austin Community College. Soon, she will start the Vet Tech Certification program at Penn Foster. In her free time, she loves to play guitar, cuddle with her cats, and try new foods with her friends (this includes eating as much sushi as she can).

Veterinary Technician

Celina enjoys working with clients and their pets to create individualized plans for each pet’s unique needs. She understands that veterinary visits can be scary, so she adjusts her care to help everyone feel comfortable. She is Fear Free certified. Celina loves learning new skills and techniques so that she can continue to provide the best care for all the patients who come to Firehouse. A self-proclaimed cat lover, Celina worked as a Cat Adoption Counselor with Austin Pets Alive. She has two rescue cats of her own: Ajani and Maia. Ajani has anxiety and takes medication to help him feel more comfortable; Maia has asthma and needs to use an inhaler daily. Working with her cats has given Celina worthwhile experience in helping cats at the clinic who may have unique health or personality needs.

Celina is currently working towards becoming a licensed veterinary technician. She is enrolled at Austin Community College, working toward her Veterinary Technology degree. She received her Bachelor’s in Psychology from Baylor University. Her hobbies include reading romance novels and playing video games.

Veterinary Technician

Amariah works with clients to make sure she exceeds all their pets’ needs. She answers client questions and explains the exam and treatment process. Clients appreciate her knowledge, transparency, and how she gets to know each pet who comes into Firehouse.

Amariah is Fear Free certified. She is able to read a patient’s mood and adjust her care to make them comfortable. She always has treats to pass out to pets, as well. She loves seeing scared and nervous pets come out of their shells and feel comfortable by the end of their visit. Amariah enjoys treating chronic conditions, such as ear infections because she is able to help bring relief to a pet who has been uncomfortable or in pain. She enjoys working with all sorts of pets, including small animals and exotics.

Amariah graduated from Sam Houston State University with a degree in Animal Science with a minor in Biology. She is currently working on becoming a licensed veterinary technician at Austin Community College. She shares her home with her two rescue cats, mother and son Linda and Oliver, and her chihuahua Edina (“Eddie”). When not working, she loves playing video games and writing and performing songs on the piano, guitar, and ukulele.

Client Service Coordinator

Abel’s positive attitude, sympathetic nature, and upbeat energy help him connect with clients. He believes communication and honesty are key when helping clients feel comfortable with their pets’ care, so he makes himself available to answer any questions clients may have. As someone who values education, he is constantly learning how to improve his care for pets and how to anticipate clients’ needs. He spends time studying changing veterinarian trends and learning from his peers. Abel strives to find the best solution for any situation, working with clients to create the best possible plan.

Abel studied Business and Marketing at Austin Community College. On the weekends, he likes to play games with his friends, relax with his family, or hang out with his four dogs: Loki, Sakura, Kiba, and Ruby.

Client Service Coordinator

Mark goes the extra mile to ensure clients and patients are comfortable, from before their appointment even begins. A true problem-solver, he will find a solution for clients’ questions or concerns. Mark educates himself with veterinary best practices. Clients appreciate his helpful and friendly demeanor.

Mark attended Le Cordon Bleu Texas Culinary Academy, where he received his BA in Culinary Arts. When not working, he loves to play board games; he and his husband are huge fans of Gloomhaven. He shares his heart with Rocket (a Lab/Great Pyrenees mix) and Chelsea (a Chihuahua).

Client Service Coordinator

Liz is passionate about being a voice for pets. She loves working with clients to provide personalized, top-tier care for patients. By using active listening skills and asking relevant questions, she gets to know people and their pets and their individual needs. Clients appreciate that Liz is detailed, empathetic, and transparent. She wants clients to be involved in their pets’ care and takes time to educate clients about overall health needs, lab work, and vaccines. To keep pets comfortable, Liz uses positive reinforcement and Fear Free techniques.

Liz shares her home with her wife, Mac, their two dogs, Oakley (a miniature dachshund) and Denali (a Siberian Husky), and their Maine Coone cat, Toothless. Denali and Toothless are blood donors who have saved many pets’ lives. When not working, Liz likes attending happy hours, EDM music festivals, and drag shows. She has a special bond with dachshunds.

Client Service Coordinator

Lisa has a patient and knowledgeable approach to client and patient care. She welcomes everyone who visits Firehouse with a warm smile and Fear Free greetings. As a Firehouse client-turned-employee, she understands the importance of creating a safe, welcoming environment for pets and people.

Lisa has worked in veterinary and animal care since high school. Her specialty is helping reactive dogs feel more comfortable and confident. She loves helping pets feel secure at the vet – through treats, training, Happy Visits, and using Fear Free techniques.

Lisa shares her heart with her husband and three dogs – Ellie (a Boxer/Hound mix), Rigby (American Pit Bull Terrier/German Shepherd mix), and Remus (Pomeranian). Outside of work, she loves training and competing with her dogs in dog sports like Dock Diving, Fast CAT, and Scentwork. She and her husband also love trying out different dog-friendly establishments around Austin.

Client Service Coordinator

Ed believes in educating clients through demonstration. He utilizes Fear-Free techniques to help patients feel safe. He’s also known to provide lots of love and treats. Clients appreciate that he is reliable and dedicated to his patients.

Ed attended the University of Texas in Arlington for communications. To continue learning, he shadows doctors and his peers and watches training videos.

Outside of work, he enjoys photography, 3D printing, and playing video games. He also spends time with his dogs: Harper (Schnoodle); Cooper (Beagle/Catahoula mix); and Trip, a Pitbull who is the love of Edward’s life.

Client Service Coordinator

Sarah’s favorite thing about working in the veterinary field is getting to know the clients and patients who come into the hospital. She wants each experience to be positive for people and pets. She takes time to answer client questions and help find solutions for their pets’ unique needs.

Sarah is skilled at reading pets’ body language and adjusting her care as needed. Her specialty is working with scared, anxious, or “grumpy” pets. She uses proper handling and Fear Free techniques to keep everyone safe and comfortable.

Sarah shares her heart with her two dogs: Luca, an Australian Shepherd, and Bella, a golden retriever mix.

Client Service Coordinator

Jettie understands that collaboration and teamwork are important for clients (and pets) to have a stress-free, productive veterinary visit. She works with clients to help mitigate stress, answer questions, and make appointments as smooth and easy as possible. Clients appreciate Jettie’s genuine love and concern for their pets.

Jettie greets pets calmly, setting the right tone for the rest of their visit. She helps nervous pets acclimate to the hospital prior to their appointment so that their visit can be successful.

Jettie shares her home with her three pets: Ginger, a rescue pit bull; and Fiona and Aria, rescued tabby cats. She and Ginger love to go hiking, but Jettie is happy just being outdoors.

Client Service Coordinator

Lili warmly greets every client and patient who comes into Firehouse, making them feel welcome. She loves to meet new people and pets, and finds fulfillment in helping pets live longer, healthier lives. She is always happy to give pets lots of love, attention, and treats, if allowed. Lili wants clients and patients to feel comfortable and secure when they are visiting. She is always happy to answer questions and provide support to clients. She loves being part of the Firehouse family and wants clients to feel like a member of the family too!

Lili has one dog, a senior lab mix named Luna. In her free time, she likes to go hiking, look for new comic books at local bookstores, and attend local punk and metal shows around Austin.